Privacy Policy
How Shrexaa Technologies Private Limited collects, uses, stores, and protects information across our products, platforms, applications, and APIs.
Last Updated: July 4, 2026
1. Introduction
Welcome to Shrexaa Technologies Private Limited.
This Privacy Policy explains how we collect, use, store, and protect information when you use our products and services, including Arvora.AI, AI WhatsApp Automation, AI CRM, AI Marketing Studio, AI Automation Solutions, Web Applications, Mobile Applications, and APIs.
2. Information We Collect
We collect information that helps us provide secure, reliable, and useful services. The information we collect depends on the products, integrations, and features you use.
Personal Information
- Name
- Email Address
- Phone Number
- Company Name
- Billing Information
Technical Information
- Browser
- Operating System
- IP Address
- Device Information
Usage Information
- Log Data
- Analytics
- Application Usage
3. Meta Platform Data
When users connect their Meta account, Facebook Pages, Instagram Business Account, or WhatsApp Business Account, Arvora.AI may access only the permissions explicitly granted by the user.
We never access data that has not been authorized by the user.
Examples of Authorized Data
- WhatsApp Business Messages
- Business Profile Information
- Instagram Messages
- Facebook Page Messages
- Page Information
4. How We Use Your Information
We use information to operate our services, personalize workflows, maintain system performance, support customers, and improve our products responsibly.
Primary Uses
- Provide AI automation
- Lead Management
- CRM
- WhatsApp Automation
- Customer Support
- Analytics
- Product Improvement
- Security
5. Data Storage
Data is securely stored using modern cloud infrastructure designed for availability and resilience.
We use encrypted communication, access controls, and regular backups to help protect customer information from unauthorized access, loss, misuse, or alteration.
6. Data Sharing
We never sell your data.
We only share information with trusted providers and platforms where necessary to deliver the service, process payments, operate authorized integrations, or comply with legal obligations.
Limited Sharing
- Cloud providers
- Payment providers
- Meta Platform APIs
- Legal requirements
8. Security
We apply technical and organizational safeguards to protect information across our systems. No internet-based service can be guaranteed to be completely secure, but we work continuously to reduce risk.
Security Measures
- Encryption
- Secure authentication
- Role-based access
- Monitoring
9. Your Rights
Users may request access, updates, deletion, or export of their information by contacting us. We may need to verify your identity before processing certain requests.
User Requests
- Access your information
- Update your information
- Delete your information
- Export your information
10. Third Party Services
Our services may connect with third party platforms and infrastructure providers to deliver integrations, analytics, hosting, payment processing, AI capabilities, and communication workflows.
Service Providers and Platforms
- Meta
- AWS
- Azure
- OpenAI
- Cloud providers